Jobs

Orange Location

 Assistant Store Manager

Reporting to the general manager, the assistant manager will be responsible for supporting operational excellence for up to 20 staff members, defining key business needs, and developing data driven strategy recommendations.

Job Responsibilities

Process Optimization

Plan and develop systems and procedures to improve the operating quality and efficiency of the organization
Lead initiatives to maintain and enhance customer satisfaction
Define and evaluate employee performance metrics, identify knowledge gaps, and training needs of staff
Contribute to setting targets, objectives, and incentives schemes for staff

Strategic Development

Contribute to development and implementation of commercial operational strategies and tactics for business improvement to drive profitable business growth
Identify emerging technology/products/services that will enhance Lucy’s portfolio of products and services

General Management

Monitor and direct daily operations, inventory control, and other duties as assigned
Regularly communicate with clients and evaluate their business needs
Coach and support new and existing laundry attendants and drivers
Ensure employee compliance guidelines are implemented and enforced
Conduct regular audits to ensure the store is functional and presentable

 

 Route Drivers (Full-time and Part-time available)

Lucy’s Laundry is seeking qualified delivery drivers to courier corporate and residential laundry to our local customers.

Job Responsibilities
Key roles and responsibilities include but are not limited to:
Driving – drivers will be given a daily route for pickup and delivery schedule to complete based on technology-based route software. Drivers will be responsible for meeting pickup/delivery schedule and annotating notes in the route management software.
Sales Orders – upon completion of the routes, drivers will be required to enter new orders in Lucy’s point of sale and/or close orders (including receive payments). Computer skills required.
Customer Service – Lucy’s drivers will be responsible for representing the Lucy’s brand. Customer service orient is critical to ensuring the customer experience is consistent with the Lucy’s brand.

Education / Qualification
Prior experience driving for a company is preferred
Clean driving record with a valid driver’s license
Ability to carry laundry bags weighing up to 40 lbs Must reside in Orange Country

 Laundry Attendants

Lucy’s Laundry is seeking qualified laundry attendant to process corporate and residential laundry to our local customers.
Job Responsibilities 
Processing wash, dry, and fold orders
Using computer systems to input orders for taking for fluff n fold and dry cleaning
Superb customer service-Lucy’sattendants drivers will be responsible for representing the Lucy’s brand. Customer service orient is critical to ensuring the customer experience is consistent with the Lucy’s brand. Maintain overall store cleanliness
Ability to work in a fast-paced environment, multi-task, pay attention to detail, and maintain a positive personality
Prior laundry experience is preferred, but not required
Ability to carry laundry bags weighing up to 40 lbs

No phone calls or visits please.

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